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Cortexley®
sales@cortexley.com
Pakistan --:-- PKT Booking
Remote · Worldwide

Ongoing Web Development Support & RetainerOngoing Web Development Support

The same engineers who built it, maintaining and extending it.

Monthly retainer for teams that want ongoing access to the same development team — for updates, new features, performance work, and technical support on their web platform.

(01) The short answer

What is ongoing web development support?

Ongoing web development support is a structured monthly retainer that gives your team access to the same developers who built your site or application — for updates, new pages, feature additions, performance improvements, and technical troubleshooting. Cortexley's retainers are scoped to a defined monthly hour block, with clear scope and priority access without project-rate overhead.

(03) What's included

Scope, without the fine print.

  1. 01Defined monthly development hours with rollover
  2. 02Priority response for production issues
  3. 03New feature development within monthly scope
  4. 04Performance monitoring and Core Web Vitals maintenance
  5. 05Dependency and security updates
  6. 06Monthly activity summary and backlog review
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(04) How the engagement runs

From brief to launch.

  1. Discovery

    We clarify scope, content model, and integration points before estimating.

  2. Architecture

    Route structure, data model, and CMS schema defined up front to avoid rework.

  3. Build

    Component-based development with staging environments from week one.

  4. QA & launch

    Accessibility pass, performance testing, and a supervised go-live.

  5. Iterate

    Post-launch analytics review and a backlog of prioritized improvements.

(05) Proof

Related work.

(06) From the blog

Further reading.

(07) Questions

Before you ask.

A defined block of development hours per month — typically 10, 20, or 40 hours — used for whatever the site or application needs: new pages, feature work, performance improvements, or bug fixes. Unused hours roll over to the following month up to a defined cap. Production issues are prioritised within the same business day.

Our retainers run on a 3-month minimum, renewable monthly after that. This gives the team enough context on your codebase to work efficiently, and gives you enough runway to evaluate whether the engagement is delivering value.

Additional hours above the monthly block are available at the retainer rate, not the ad-hoc project rate, provided we have capacity. We flag this at the start of the month rather than at the end.

Not necessarily. For very infrequent, low-complexity updates, a per-task arrangement works fine. A retainer makes sense when you have a regular flow of work — at least a few hours per month — and want consistent priority access and a team that understands your codebase without re-onboarding each time.

(08) Start here

Tell us what you're building.

A founder reads every brief and replies within one business day with honest next steps and a fixed-price proposal.

sales@cortexley.com
Reply within 1 business day